FREQUENTLY ASKED QUESTIONS BY CUSTOMERS
Q. Why should I buy from Prerana Motors and not another dealer nearby?
A. Because Prerana Motors isn’t just about selling cars, it’s about long-term ownership. With decades in Bengaluru, a strong service network, and a customer-first approach, buyers come back not just for their next car, but for peace of mind.
Q. Are Prerana Motors trustworthy, or will things change after I book the car?
A. Prerana Motors has built its reputation on transparency. What’s promised at booking is what you get at delivery, no last-minute surprises, hidden costs, or pressure tactics.
Q. How good is Prerana Motors after-sales service really?
A. This is where Prerana Motors truly stands out. Their service centres are known for clear communication, trained technicians, and proactive updates, so you’re never left guessing about your car.
Q. Will Prerana Motors help me choose the right model?
A. At Prerana Motors, the focus is on fit, not price. The team takes time to understand your usage, city drives, family needs, long commutes and recommends what actually works for you.
Q. What if I need support years after buying the car from Prerana Motors?
A. That’s part of the Prerana Motors philosophy. From routine servicing to upgrades and future purchases, the relationship doesn’t end at delivery it starts there.
Q. Are Prerana Motors service centres easy to access in Bengaluru?
A. Yes. Prerana Motors has a strong presence across Bengaluru, making it convenient whether you live, work, or commute across the city.
Q. How smooth is the delivery experience at Prerana Motors?
A. Customers often mention how well-organised and personal the delivery feels, clear timelines, proper walkthroughs, and a sense that the moment actually matters.
Q. Will Prerana Motors help with financing, insurance, and paperwork?
A. Absolutely. The team handles the complexity, loan options, insurance comparisons, and RTO processes, so you can focus on the excitement of owning a new car.
Q. What if I have an issue or complaint?
A. Concerns are taken seriously and addressed quickly. Prerana Motors believes problems are opportunities to build trust, not avoid conversations.
Q. Do Prerana Motors have repeat customers?
A. Yes, and that’s one of the strongest indicators of trust. Many Prerana Motors customers are second and third-time buyers, often recommending the dealership to family and friends.
GENERAL FAQS
Q: I’m buying a car for the first time, which to buy?
A: The Tata Tiago and Tata Punch are the best choices for first-time buyers like you, due to affordability, strong safety ratings, and low maintenance.
Q: Which is the best Tata car under ₹10 lakh in India?
A: The Tata Punch offers the best mix of safety, features, mileage, and ground clearance under ₹10 lakh.
Q: Which Tata hatchback car gives the best mileage?
A: The Tata Tiago and Tata Altroz (petrol) deliver strong mileage of 13–18 km/l depending on traffic. The Altroz is larger, more premium, and pricier, while the Tiago is smaller, more affordable.
Q: Which is a good family car in Tata cars?
A: Tata Punch is a good choice, it offers 5-star safety, high seating, great comfort, and ideal size for city and small families.
Q: Which is a good Tata SUV for Indian roads?
A: Tata Nexon’s strong suspension, high ground clearance, and powerful engines make it ideal for city and highway driving.
Q: Which is the best Tata automatic car for city driving?
A: Tata Punch AMT, Tiago AMT, and Nexon AMT are smooth, easy-to-drive, and perfect for traffic-heavy Indian cities.
Q: What is the maintenance cost of Tata cars?
A: Tata cars have low yearly maintenance, typically ₹4,000–₹8,000 depending on the model.
Q: Which Tata cars are good for long drives?
A: Tata Nexon and Tata Altroz are excellent for long-distance comfort, mileage, and safety.
Q: Which car has the best resale value?
A: Tata Nexon, Punch, and Tiago have strong resale value due to high demand and proven reliability.
Q: Which cars are suitable for daily Indian traffic?
A: Tata cars are designed for Indian conditions, strong build, good AC performance, and tough suspension.
Q: Which Tata car is best for small families?
A: The Tata Punch and Tata Tiago are compact, safe, and offer great practicality for small families.
Q: What is the best Tata car for highways?
A: The Tata Nexon provides the most power, stability, and comfort for highway travel.
Q: Which cars are good value for money?
A: Tata cars offer premium build quality, strong safety, and features at very competitive prices.
Q: Which Tata car should I buy?
A:
• Best budget option: Tata Tiago
• Best all-rounder: Tata Punch
• Best family SUV: Tata Nexon
• Best for long drives: Tata Nexon
• Best budget option: Tata Tiago
• Best all-rounder: Tata Punch
• Best family SUV: Tata Nexon
• Best for long drives: Tata Nexon
Q: Which is the best Tata automatic car for city driving?
A: Tata Punch AMT, Tiago AMT, and Nexon AMT offer smooth, easy driving in heavy traffic.
Q: Which Tata car has the lowest maintenance for city use?
A: Tata Tiago and Tata Punch have the lowest ownership cost with very affordable service and spares.
Q: Which is the best Tata car under ₹10 lakh?
A: The Tata Punch (Pure/Adventure trims) gives the best mix of space, mileage, safety and ground clearance.
Q: Do Tata cars have good resale value in Bengaluru?
A: Yes, Punch, Nexon, and Tiago maintain strong resale due to demand and safety reputation.
Q: Are Tata cars expensive to maintain?
A: No, Tata cars have one of the lowest annual maintenance costs, typically ₹4,000–₹8,000 depending on model.
TATA SIERRA: FAQS
Q: What makes Tata Sierra special compared to other SUVs?
A: The Sierra has several best in class features, including Triple screen dashboard, panoramic sunroof, ventilated seats, premium JBL audio, and advanced safety features including ADAS.
Q: What is the starting price of Tata Sierra in India?
A: The price starts at ₹11.49 lakh ex showroom.
Q: How does Sierra’s size compare to rivals like Creta or Seltos?
A: Slightly larger in length, width, and boot space, more cabin room for families.
Q: How safe is the Tata Sierra?
A: It has several safety features, including 6 airbags, ESC/ABS, 360° camera, and optional Level 2 ADAS.
Q: Who should consider Tata Sierra?
A: Families or buyers wanting space, comfort, tech features, and premium feel at a mid segment price.
Q: Is Tata Sierra good value for money?
A: Yes, the Sierra offers many features that usually come in higher-priced SUVs.
Q: Between Tata Sierra and Hyundai Creta, which is better?
A: Sierra has more features and space; Creta is easier to park in the city.
Q: What is the review for Tata Sierra in terms of ride & comfort?
A: The new Sierra, has received rave reviews, with experts appreciating it for being smooth, stable, and comfortable for city and highway drives.
Q: How good is the Tata Sierra boot space and how suitable is it for a family?
A: The Sierra has a spacious 622-litre boot; perfect for the needs of a small to mid-size families.
Q: How are the Tata Sierra safety features vs rivals?
A: The new Sierra has 6 airbags, ESC/ABS, 360° camera, optional ADAS, more than most rivals.
Q: Which Tata Sierra variant has most features?
A: Top-end Adventure variant with ADAS, JBL audio, sunroof, and ventilated seats.
Q: Is the new Tata Sierra worth the price?
A: Yes, the new Sierra offers premium tech, space, and safety make it strong in terms of value.
FAQS: SWITCHING FROM PETROL TO EV
Q: What is the running cost of a Tata EV compared to a petrol car?
A: Tata EVs cost ₹1–1.5 per km, while petrol cars cost ₹6–9 per km. Most Bengaluru users save ₹3,000–₹5,000 every month.
Q: How much can I save annually by switching from petrol to an EV?
A: With a Tata EV, Most owners save ₹60,000–₹1,00,000 per year in fuel and maintenance costs.
Q: How long does a Tata EV battery last?
A: Most Tata EV batteries last 8–10 years with normal use, thanks to advanced LFP and liquid-cooled battery technology.
Q: What is the cost of replacing a Tata EV battery?
A: Battery replacement typically costs ₹2.5–₹5 lakh, depending on model and battery size.
Q: Do Tata EVs require frequent maintenance?
A: No. Maintenance is minimal and costs ₹1,000–₹4,000 per year since there’s no engine oil, clutch, or gearbox.
Q: How long does home charging take?
A: Using a standard 15A socket, Tata EVs charge overnight in 7–9 hours.
Q: Can Tata install an EV charger in my apartment?
A: Yes. Tata Power installs home chargers and coordinates directly with apartment RWAs and societies.
Q: Are EVs smooth to drive in Bengaluru traffic?
A: Yes. Tata EVs offer instant torque, quiet drive, and no gear shifts, making them extremely smooth in Bengaluru traffic.
Q: Which Tata EV is the best choice for a first-time EV buyer?
A:
• Punch EV: Best overall value
• Nexon EV LR: Best for highway + city combination
• Tiago EV: Best budget EV for city use
• Punch EV: Best overall value
• Nexon EV LR: Best for highway + city combination
• Tiago EV: Best budget EV for city use
Q: Are EVs safe during rain or waterlogged conditions?
A: Yes, when it comes to Tata EVs they have waterproof, IP-rated battery packs. However, avoid deep water, just like any vehicle.
Q: Are EVs suitable for long-distance trips?
A: Yes. The Nexon EV LR is ideal for highways, and fast chargers are available on routes like Bengaluru–Mysuru, Bengaluru–Coorg, and Bengaluru–Chikkamagaluru.
FAQS: TATA CARS RESALE VALUE
Q: Do Tata cars have good resale value?
A: Yes, models like Punch, Nexon, and Tiago maintain strong resale due to demand and safety reputation.
Q: Which Tata car has the highest resale value?
A: Tata Nexon and Tata Punch generally retain the most value in their segments.
Q: How long should I keep a Tata car for best resale?
A: Typically 3–5 years is ideal to maximize resale value in India.
Q: Does electric Tata cars’ resale differ from petrol cars?
A: Slightly, Tata EVs (Punch EV, Nexon EV) are in growing demand, but ensure battery health >85% for best resale.
Q: Do Tata cars depreciate faster than other brands?
A: No, Tata cars depreciate slightly slower than many mass-market competitors due to safety, reliability, and strong brand perception.
Q: How can I increase the resale value of my Tata car?
A: Regular servicing, keeping the car clean, avoiding accidents, and maintaining records help retain maximum resale value.
